Why teams pick Quakker for Salesforce calling

Quakker is a native Salesforce CTI that turns phone fields into one-click calls and logs every call as an Activity. It’s built for fast, admin-friendly Salesforce call center integration with zero custom code.

• Click to call in Salesforce on Leads, Contacts, Accounts, Opportunities, and custom objects.
• Outbound calling via a compact dialer or directly from phone fields.
• Automatic call logging with screen pop—and optional wrap-up notes/outcomes.
• Self-serve test: no credit card, no meeting, no waiting.

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Watch: Start calling from Salesforce (quick walkthrough)

How to call from Salesforce in 15–30 minutes (DIY)

1. Install Quakker from AppExchange. Use Sandbox or Production—your call.
2. Assign Permission Sets. Give access to yourself and 1–3 testers.
3. Add the Quakker Dialer. App Manager → Utility Bar (or App Navigation) → add Quakker.
4. Connect Voice. Follow the in-app prompt to connect a supported VoIP/SIP provider.
5. Enable Click-to-Call. Phone fields become clickable across your Salesforce records.
6. Place your first outbound call. Use the dialer keypad or click a phone field. Quakker logs the call as an Activity with duration, notes, and outcomes.

That’s it. You’ve completed a working Salesforce phone integration—no credit card and no “fast call with our team” required. If you want a guided session later, we’re happy to help, but the default is do it yourself.

What you’ll see on day 1

• Native Salesforce calling with screen pops and automatic Activity logging.
• Click to call Salesforce anywhere you have mapped phone fields.
• Outbound calling from a compact Salesforce call center app UI.
• Admin control over permissions, fields, outcomes, and data retention.
• Compliance-minded design that supports your operational processes (DORA/NIS2 readiness depends on your policies).

No meetings required (but you can book help anytime)

We built Quakker so you can evaluate the real experience—not a slideshow. If you want to explore advanced routing, standardized outcomes, or SMS templates later, we’ll gladly jump in. Until then, we won’t get in your way.

Short FAQ for admins & evaluators

Does this replace our phone system?
Quakker provides the Salesforce CTI layer and connects to supported voice providers. Many teams keep their provider and add Quakker to run calls inside Salesforce.

Does it support inbound?
Yes. Most teams test outbound first. Inbound screen pop and logging work when your provider routes calls into Quakker.

Is logging automatic?
Yes. Quakker logs Activities with duration; reps can add notes and outcomes at wrap-up.

Can I really test with no card and no demo?
Yes. That’s the default. Install, assign, connect, and call—DIY in minutes.

Recommended next step: a 1-hour team pilot

1. Pick 3–5 users for a quick trial.
2. Install Quakker and assign permissions.
3. Add the dialer to your sales app.
4. Connect voice and place test calls.
5. Review Activities and a simple call outcome report.

This light-touch pilot validates fit for your Salesforce call center software needs—fast.

Related Quakker articles

• Start calling from Salesforce in 30 minutes
• Call from Salesforce — overview
• Salesforce telephony setup guide
• Native Salesforce calling & texting
• Hidden costs of Salesforce telephony
• Quakker — AppExchange release
• Salesforce telephony integration with Quakker
• Salesforce calling solution — why Quakker
• Common problems with Salesforce calling (and fixes)

Get started

DIY now: Install Quakker, assign permissions, and make your first call—no credit card, no sales call.
Prefer a guided setup? Book a short help session when you want.