Tailored for Enterprise
You already manage valuable customer data inside Salesforce. But is your communication solution working way — or forcing you to adapt to it?
Quakker is more than just a calling app.
It’s a modular, built and maintained by Clorce — a certified Salesforce Partner since 2015. We design it around your company’s structure, your workflows, and your compliance needs.
Why Corporate Teams Choose Quakker
Tailor-Made for Your Organization
We’re not a reseller — we’re the original creators of Quakker.
That means we can adapt, extend, and customize it for your enterprise — from unique integrations to additional modules built for your teams.
Seamless Integration — No IT Disruption
Already have a telephony provider?
No problem. Quakker plugs into your existing infrastructure without complex migration or downtime.
You keep your systems — we simply make them smarter.
Enterprise-Grade Flexibility
- Built for Salesforce-first organizations
- Fully compliant with corporate IT and data protection policies (NIS2, DORA)
- Configurable UI, analytics, and governance controls
- Dedicated onboarding and SLA-backed support
Enterprise-Grade Flexibility
- Screen-Pop Identification: See full customer data the moment they call
- Callbacks: Missed calls automatically become queued tasks for consultants
- Call Queuing: No dropped calls — play messages or offers while waiting
- Intelligent Forwarding: Smart routing to the right consultant every time
“Good morning, Mr. Smith — great to have you back.”
Every consultant gets the full picture, instantly.
Set up in minutes
Typical install: ~30 minutes (API key + login)
Self-service documentation
for full configuration.
Expert assistance
from Salesforce Partner since 2015, if you want a hand.
More of Quakker Functionalities
Seamless Integration
Effortlessly make calls from Salesforce using WebRTC technology. No need for addîtîonal software!
Stay Connected
Not only make calls but also receive them, ensuring you’re always in touch with your clients.
User Status Control
Choose your availability – Online, Offline, or Busy, right from the app. Stay in control of your communication.
Unified Search
Instantly find contacts, accounts, or leads by name, Phone number, or even from the record page.
Efficient Tracking
Attach opportunitîes and record calls as activîties. Never miss a detail again.
Top-notch Security
All communications are encrypted with WSS, safeguarding your business conversatîons.
One-Touch Call
Dial directly from a record page with a single click, enhancing your CRM experience.
Quick Notes
Jot down crucial points during or post-call using the in-app quick notes feature.
Instant Additions
Quickly add new records or auto-open existing ones during incoming calls, streamlining your workflow.
Salesforce Standards
Step-by-step Video Installation Guide
Vocabulary
VoIP
Voice over Internet Protocol (VoIP) is a type of technology that allows users to send voice calls via the Internet or other networks using the IP protocol – traditional voice calls are transmitted via terrestrial transmitters.
CTI
Computer Telephony Integration (CTI) allows the integration of the telephone system with a computer enabling efficient management of phone calls directly from the desktop.
With CTl, you gain faster access to customer information, automate customer service processes, and increase productivity, leading to improved customer relations and shorter issue resolution times.
Predictive Dialing
Predictive dialing is a model based on artificial intelligence algorithms. Depending on its class, it performs its functions perfectly or only well. This tool is useful not only in large call centers. It is also used by many small
companies with only a few consultants.
Download the app from Appexchange
Contact Us
Clorce Solutions Sp. z o.o.
Certified Salesforce Partner since 2015