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Step by step video Installation Guide
Optimize your Salesforce operations by integrating with any VoIP provider using Quakker Salesforce telephony pricing
This integration facilitates direct communication within Salesforce, streamlining workflows and enhancing productivity.
Standard
€30/month/user
- Salesforce Connector
- Making and receiving calls directly in Salesforce
- Incoming Calls based on phone numbers
- Creating Lead, Contact, and Account records
- Connecting calls with Opportunities and Cases Searching for related records
- Searching for owners of numbers
- Creating notes during meetings
- Hanging up and muting a call during a connection
Comfort
€49/month/user
- Campaign creation
- Quick text for creating comments during conversations
- Selection of the presented number for the recipient
- Internal call transfers
- Internal phone redirects with agent availability display
- Video calls
- Integration of an SMS gateway
- Call reporting and statistics
- Component to display users logged into the central system
- Links to saved calls
Premium
€99/month/user
- Custom Lookup
- Next Best Action
- Call Outlines
- Full automation of campaign management
- Automatic sorting of new records entering existing campaigns
- Custom List View for Campaign Manager
- Assigning agents based on skills
- Ability to edit campaigns in the "Campaign Manager" component
- Campaign handling component
- Scoring
- Voice2email
Quakker Key Features
Click-to-Call Directly from Salesforce
Start calls instantly without switching platforms.
Facilitates NIS2 and DORA Compliance
Quakker aids your organization in aligning with the EU’s NIS2 & DORA.
Automatic Call Logging
Every call is saved with details, ensuring no data is lost.
Meeting Notes Auto-Sync
Capture important details effortlessly with automatic activity tracking.
Follow-Up Reminders
Set reminders for future calls to maintain engagement.
Instant Lead, Account & Contact Creation
Add new records directly from the app.
Smart Number & Contact Search
Quickly find contacts with an intuitive search engine.
Task Assignment to Opportunities
Improve pipeline management by linking calls to deals.
Comprehensive Call History
Access past interactions for better customer insights.
Advanced Call Reporting
Track call duration, frequency, and performance insights.