Salesforce Telephony Solution | Fast, Compliant & Native – Quakker

Quakker goes beyond simple dialing—it automates daily tasks, logs every interaction, including call disposition and notes, directly in Salesforce. This enables real-time agent monitoring and KPI tracking through customizable Salesforce dashboards, empowering data-driven decision-making.

Unlock Effortless Calling & Texting Inside Salesforce—Tailored to Your Industry

Modern organizations rely on Salesforce to manage client interactions, leads, and deals—but when it comes to calling and texting, too many teams are stuck with clunky, disconnected tools.

That’s where Quakker comes in.

Quakker is the fastest, most secure way to make calls and send texts directly from Salesforce—with zero code, zero extra dashboards, and full compliance with DORA, NIS2, and GDPR. Whether you’re closing loans, confirming appointments, or following up with online shoppers, Quakker helps your team move faster and stay in control.


🔍 See Quakker in Action: Use Cases by Industry

🏦 Financial Services & Lending

Use case: A customer submits a loan application. With Quakker, agents can quickly call or message applicants directly from Salesforce to request missing documents or complete onboarding—without switching tabs.
Result: Shorter time to approval, cleaner documentation, and every interaction logged securely.

Key benefits:

  • Click-to-call & SMS inside Salesforce

  • Compliance-ready call storage

  • Zero-code setup for branch teams


🏥 Healthcare & Clinics

Use case: Clinics receive dozens of appointment requests daily. With Quakker, front desk teams can call or message patients immediately from within Salesforce to confirm availability or collect pre-visit info.
Result: Fewer no-shows, faster scheduling, better patient experience.

Key benefits:

  • Secure communication channel

  • Full call/SMS logging inside Salesforce

  • Supports telehealth workflows with compliance


🛒 Retail & eCommerce

Use case: Sales associates reach out to shoppers after cart abandonment or large purchases. Quakker lets them do this from the CRM, instantly.
Result: Higher recovery rates and better post-sale care.

Key benefits:

  • Native Salesforce SMS & calling

  • Unified records for omnichannel teams

  • No app switching


 

🧾 Insurance & Comparison Platforms

Use case: Agents follow up with users who requested quotes through the website. Instead of exporting leads or using separate dialers, they contact prospects instantly via Quakker from within Salesforce.
Result: More closed policies and cleaner CRM data.

Key benefits:

  • No third-party data leaks

  • Easy compliance reporting

  • One-click contact from lead record


✈️ Travel, Events & Ticketing

Use case: Booking teams need to follow up fast when customers check availability or request VIP options. With Quakker, calls and texts are made in seconds, and responses are tracked.
Result: More bookings, fewer missed opportunities.

Key benefits:

  • Fast customer engagement

  • Built-in SMS confirmations

  • Salesforce-native UI


🚗 Automotive & Mobility

Use case: A prospect asks for a test drive or configures a car online. Sales reps call back from Salesforce using Quakker—without needing another tool.
Result: Faster response times, better conversion from form fills.

Key benefits:

  • Plug-and-play in dealership CRMs

  • Auto logs calls, notes, and follow-ups

  • Compliant communication channel


🏗️ Construction & Real Estate

Use case: Teams handling large RFQs or property inquiries use Quakker to call and follow up with clients directly from Salesforce—no integration projects needed.
Result: Shorter sales cycles, better documentation for due diligence.

Key benefits:

  • Click-to-call from contact or opportunity

  • DORA & GDPR-ready

  • Ideal for mobile or distributed teams


🚀 Why Teams Choose Quakker Over Traditional Telephony Tools

FeatureOther ToolsQuakker
Salesforce-native❌ Often external apps✅ 100% native
Setup timeHours to days✅ ~90 minutes
Compliance-ready❌ May store data externally✅ DORA / NIS2 / GDPR aligned
Call & SMS logging❌ Incomplete✅ Automatic in CRM
Code required✅ Usually yes✅ Zero-code

🔐 Compliance Without the Complexity

Quakker helps businesses meet stringent regulations—without adding IT burden.

  • DORA, NIS2, GDPR ready

  • Voice & text data is stored securely

  • Full audit trails and activity history inside Salesforce

  • Optional call recording, user-level permissions, and alerts


💬 Industry-Proven Benefits

  • Faster agent response times

  • Clearer communication records

  • No more toggling between tools

  • Simple onboarding across teams

  • Built-in trust and compliance


🧩 Built to Fit Your Workflow

With Quakker, you don’t change the way your business works—you just remove the friction.

  • Use your existing Salesforce flows, permissions, and roles

  • Add click-to-call and SMS with no disruption

  • Go live in under 30 minutes—even for large teams


🎯 Get Started with Quakker Today

Whether you’re in finance, healthcare, retail, insurance, or construction, Quakker transforms Salesforce into a complete communication hub—fast, secure, and fully integrated.

👉 See Use Cases by Industry
👉 Book a Demo
👉 Become a Partner

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Quakker

Seamless Salesforce Integration.
No Complex Setup Required.

Looking for a fast, hassle-free way to start calling from Salesforce? Above all, Quakker is a plug-and-play cloud telephony solution for Salesforce that ensures secure, efficient, and compliant communication.

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