WhatsApp for Salesforce
Native WhatsApp Messaging Inside Salesforce – Quakker
Use WhatsApp directly inside Salesforce. Quakker enables two-way WhatsApp messaging with automatic logging, full data control, and compliance-friendly setup.
WhatsApp for Salesforce
Send and receive WhatsApp messages directly from Salesforce — without switching tools, exporting data, or losing conversation history.
Quakker enables native WhatsApp messaging inside Salesforce, allowing teams to communicate with customers through WhatsApp while keeping every conversation logged to CRM records.
WhatsApp messaging directly inside Salesforce
With Quakker, WhatsApp becomes part of your Salesforce workspace. Messages can be sent and received from Leads, Contacts, Accounts, and Cases, keeping communication centralized and visible across teams.
- Two-way WhatsApp messaging inside Salesforce
- Conversations linked automatically to CRM records
- No external dashboards or message syncing
- Shared visibility for sales and support teams
How WhatsApp for Salesforce works with Quakker
Getting started with WhatsApp in Salesforce does not require complex integrations or custom development.
- Connect Quakker to your Salesforce org
- Configure WhatsApp messaging access for your team
- Start messaging customers directly from Salesforce records
All WhatsApp conversations appear as activities in Salesforce, alongside calls and other interactions.
WhatsApp for sales and customer communication
WhatsApp is often the preferred channel for fast, conversational communication. Inside Salesforce, it becomes structured, trackable, and manageable.
- Sales follow-ups and lead engagement
- Customer support updates
- Appointment confirmations and reminders
- Ongoing customer conversations logged to CRM
Data control and compliance-friendly communication
Unlike external messaging tools, Quakker keeps WhatsApp communication inside Salesforce, where your customer data already lives.
- No uncontrolled data exports
- Centralized access management
- Clear ownership of conversation history
- Suitable for regulated and compliance-aware environments
This makes WhatsApp for Salesforce easier to align with internal policies and EU regulatory expectations, including GDPR-oriented data handling.
WhatsApp as part of native Salesforce omnichannel communication
WhatsApp messaging works seamlessly alongside other Salesforce communication channels:
Every interaction — calls, texts, and WhatsApp messages — appears in one Salesforce timeline.
FAQ: WhatsApp for Salesforce
Can I use WhatsApp directly from Salesforce?
Yes. Quakker enables sending and receiving WhatsApp messages directly inside Salesforce records.
Are WhatsApp messages logged to Salesforce?
Yes. Conversations can be automatically logged to Leads, Contacts, Accounts, or Cases.
Can multiple users use WhatsApp in Salesforce?
Yes. WhatsApp access can be configured for teams, allowing shared visibility and collaboration.
Is WhatsApp for Salesforce suitable for EU-based teams?
Quakker is designed for organizations that require data control and compliance-aware communication workflows.
Start using WhatsApp in Salesforce with Quakker
Make Salesforce the place where your team calls, texts, and messages customers — with full visibility and control.