Why Quakker is the Native, No-Code, Fast Salesforce Calling and Texting Solution You’ve Been Waiting For

Quakker goes beyond simple dialing—it automates daily tasks, logs every interaction, including call disposition and notes, directly in Salesforce. This enables real-time agent monitoring and KPI tracking through customizable Salesforce dashboards, empowering data-driven decision-making.

Quakker for DORA and NIS2 Compliance

When companies look for a Salesforce calling solution that’s fast, native, and compliant with DORA, NIS2, and GDPR, they often run into complicated CTI integrations, expensive VoIP upgrades, or endless IT projects.
Quakker was built to change that — offering a no-code, plug-and-play Salesforce telephony and texting solution that works out of the box, supports compliance, and boosts productivity from day one.

Still, we know you might have questions. So let’s tackle the most common objections companies raise when they first hear about Quakker:

Objection 1: „We already use a VoIP provider or softphone system.”

Good news: Quakker doesn’t replace your existing system — it integrates with it.
Instead of forcing you to change your provider or phone infrastructure, Quakker connects directly into Salesforce and adds powerful capabilities like:

  • Click-to-call functionality inside Salesforce

  • Automatic call logging into CRM records

  • Real-time reporting and dashboards built directly into Salesforce

  • No need to replace your softphones, VoIP systems, or carriers

Quakker is a native Salesforce telephony solution designed to work with what you already have — not to force an expensive rebuild.


Objection 2: „It sounds like a big IT project.”

Not at all.
Unlike traditional CTI setups, Quakker is a true no-code Salesforce calling solution.
Setup is incredibly fast:

  • No new hardware

  • No new user accounts

  • No external system maintenance

  • Setup in minutes, not weeks

The Quakker onboarding team handles the entire process, making it easier than ever to add native, compliant calling and texting inside Salesforce.


Objection 3: „Why not just use Salesforce’s built-in calling features?”

Because Salesforce isn’t a true telephony provider.
Without complex CTI integrations, Salesforce’s built-in tools are limited. Quakker fills those gaps by delivering:

  • Full telephony functionality without CTI

  • Compatible with any WSS-compliant provider

  • Real-time call tracking and reporting dashboards

  • Support for GDPR, DORA, and NIS2 compliance

If you want a serious Salesforce-native calling and texting solution that’s fast, lightweight, and regulation-ready, Quakker is the answer.

Objection 4: „Is this compliant with GDPR, DORA, or NIS2?”

Yes — by design.
Quakker was built with strict compliance needs in mind. Here’s how we make DORA compliance, NIS2 compliance, and GDPR support easy:

  • All call data stays inside Salesforce

  • No third-party storage or transmission

  • No external servers managing your communications

That means easier audits, lower compliance risks, and full control of your sensitive communication data — critical for regulated industries.


Objection 5: „What makes this different from CTI integrations?”

Almost everything.
Unlike traditional CTI solutions that are costly, slow to set up, and provider-locked, Quakker is:

  • No-code and plug-and-play (setup takes minutes)

  • Compatible with any WSS VoIP system

  • Much more flexible

  • Cost-effective, starting at just €30/user/month

Plus, you get native Salesforce call reporting dashboards that give you real-time visibility into your team’s performance.


Objection 6: „We need a solution that supports remote teams or home office.”

That’s exactly what Quakker was built for.
In today’s hybrid work environment, you need a Salesforce calling solution that supports remote teams just as well as office-based teams. Quakker ensures:

  • Seamless call logging no matter where your team is

  • Real-time call data visibility for managers

  • One source of truth inside Salesforce, whether calls are made from home, the office, or the road

 

No hardware. No VPN issues. Just clean, simple telephony inside Salesforce.

Objection 7: „Our IT or security team will need to review it.”

Of course — and we’re ready.
We offer:

  • Full technical documentation

  • A sandbox demo environment for IT teams

  • Clear explanations of how we align with DORA, NIS2, and GDPR requirements

  • Minimal external dependencies — only a WSS connection

Quakker is 100% Salesforce-native when it comes to data. Your IT and security teams will see that it’s built for companies with strict compliance needs.


Objection 8: „We don’t have the budget for new tools.”

Quakker is designed to be budget-friendly — without hidden costs.
Here’s what you get:

  • Starting at €30 per user per month

  • No setup fees

  • No need for new infrastructure

  • Instant time savings on admin and reporting

The ROI is almost immediate. Teams spend less time logging calls manually, chasing reports, and fixing compliance issues — and more time closing deals.


Objection 9: „We haven’t heard of Quakker before.”

That’s fair — we prefer building value over building hype.
While Quakker might not have huge ads everywhere, it’s trusted by teams in highly regulated industries, where fast, compliant Salesforce calling and salesforce texting solutions are mission-critical.

We offer:

  • A no-risk, 15-minute discovery call

  • Real case studies and references

  • A personalized product demo

If you’re looking for a native, no-code Salesforce solution that’s NIS2, DORA, and GDPR optimized, you’ll quickly see why our users stay loyal.

Ready to See Quakker in Action?

Native Salesforce calling and texting solution – yep, this is Quakker! But wait, there is more! Quakker isn’t just another tool. It’s the fastest way to add true calling and texting capabilities to Salesforce, while staying compliant, no-code, and ready for the future of hybrid work.

Native Salesforce calling and texting
No-code, plug-and-play installation
Built-in support for GDPR, DORA, and NIS2 compliance
Fast deployment with full IT support
Remote team-ready

👉 Book your free discovery call today and see why Quakker is becoming the preferred Salesforce telephony solution for teams that need speed, compliance, and control. https://quakker.cc/

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Quakker

Seamless Salesforce Integration.
No Complex Setup Required.

Looking for a fast, hassle-free way to start calling from Salesforce? Above all, Quakker is a plug-and-play cloud telephony solution for Salesforce that ensures secure, efficient, and compliant communication.

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